A certified translation is accompanied by a signed statement from the translator confirming that the translation is a true and accurate rendering of the original. A notarised translation is a certified translation which has additionally been attested before a Notary Public, confirming the identity of the person presenting the document.

Most universities and scholarship bodies accept certified translations. Embassies, immigration authorities and some courts often require the notarised version. Notarised translations are accepted everywhere certified translations are accepted — but not the reverse — so where the file may end up with an embassy, it is often simplest to prepare the notarised version from the start.

Urgent service is available for time-sensitive documents. For single short documents — a certificate, a bank statement, an admission letter — we can often return the translation the same working day. Larger sets, and anything requiring notarisation, typically take one to two working days on an urgent basis.

We give an honest estimate at the moment of enquiry. If a deadline cannot realistically be met to an acceptable standard, we will say so rather than accept the work and deliver something that will be rejected by the receiving authority.

Acceptance rests with the receiving authority — the university, embassy, court, regulator or immigration department — not with us. What we do is prepare the translation in the format most commonly required by that class of authority, and confirm with you before starting the format they actually require.

Where you have the authority’s instructions in writing — a checklist, an application guide, a consular notice — send them with the documents. That is the single best way to make sure the translation is accepted the first time.

Yes. Beyond Urdu ⇄ English, which is the pair most commonly required for Pakistani documents, we regularly handle Arabic, French, German, Spanish, Italian, Chinese, Japanese, Korean, Turkish, Bahasa Malaysia and Bahasa Indonesia, and other languages on request.

For some destinations the translation must be into the official language of the destination country rather than English. Tell us the destination and we will advise on the correct language pair and any additional certification required.

We prepare the translation, and can guide you on the notarisation and legalisation steps that follow — notarial attestation, Ministry of Foreign Affairs attestation and embassy legalisation — but the attestation itself is performed by the relevant authority, not by us.

Where the file requires multiple steps, we will set out the sequence in the quotation so that nothing is done out of order and no step has to be repeated.

Yes. We regularly take machine-translated content — from Google Translate, DeepL or any other engine — and bring it up to professional standard through post-editing. The result is a fully human-reviewed translation, with terminology, tone and formatting corrected against the source.

Post-editing is often faster and cheaper than translating from scratch, and produces a result that is fit for professional and official use. We will advise at the outset whether post-editing or a fresh translation is the better route for your document.

Yes. Many of our clients work with us on an ongoing basis for e-commerce catalogues, product descriptions, landing pages, email campaigns and social media content. Ongoing work is usually handled under a simple rate agreement with a named project manager, so that content is turned around quickly without re-quoting each item.

For websites, we can also advise on multilingual SEO — keyword adaptation, hreflang setup and meta localisation — so that the translated site performs in search rather than simply existing in the target language.

Confidentiality is standard on all engagements. Documents are stored on access-controlled systems, shared only with the assigned translator and reviewer, and are not used for any other purpose. Where a formal non-disclosure agreement is required — for legal matters, financial filings or medical records — we will sign one before any document is shared.

For particularly sensitive files we can also work to a reduced circulation protocol, with the file handled by a single named translator under direct supervision.

Yes. We handle large-volume translation for corporate, legal, NGO and government clients, including annual report packages, tenders, litigation bundles and compliance documentation. Recurring work benefits from a terminology glossary established in the first project, which keeps terminology and phrasing consistent across subsequent translations.

For very large projects we split the work across a team of translators, with a single senior reviewer holding responsibility for consistency across the whole document.

Send the documents themselves — or clear photographs or scans — and tell us four things: the language pair, the purpose of the translation, whether a certified, notarised or digital version is required, and your deadline. If the document will be filed with a specific authority, mention which one.

With those four points we can quote immediately for most documents. For technical or legal documents we may ask one or two further questions, but we do not require signed engagement documents before quoting.